Hosted Switchboard

The Hosted PBX service is a fully managed and customisable switchboard solution. There are no upfront costs because you do not need to purchase a physical device and there is no installation fee. The only cost to you for the Hosted Switchboard service is a monthly service fee. One of the key advantages is that extensions can be located either within a single office or at various sites. Each extension requires a VoIP-enabled telephone.

If you want to work from home for a day simply unplug your phone from the office network, take it home with you, and plug it in at home; your calls will seamlessly follow your phone and you can still transfer calls to/from your colleagues as you would normally. Incoming calls can hunt across extensions in different cities allowing multiple offices to function as one. Best of all, this service is much cheaper than the cost of purchasing or renting a traditional switchboard despite offering functionality only found on the most advanced traditional switchboards.

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Monthly Service Fee

R350.00 (incl VAT) per 10 Extensions? per month,plus Business VoIP Trunk, or? Business VoIP Trunk + Direct Dial-In?

Features
Voice mail for each extension
Voice mail to Email
Automated Attendant
Interactive Voice Response (IVR)
Call Queuing
Time Based Call Routing
Internal Call Transfer at no cost, irrespective of where the extension is physically located
Pin codes if required for each staff member - call costs on a per-individual basis
Call forwarding on extensions
Call diverts in the event of connectivity failure
Optional Call recording

Additional Benefits

No costly maintenance contracts
Free calls to all extensions on the hosted switchboard
Take your extensions anywhere
Distributed office with multiple sites, without zero additional capital expenditure for each site
Real time expenditure analysis available for each user on the system
Switch Telecom local, national, mobile and International call rates.
Keep your main Telkom number by Porting it to Switch Telecom
Switch Telecom offers a wide range of desktop and cordless VoIP phones.
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